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Reservation Agent - Kaiser Realty by Wyndham Vacation Rentals
Category: Other
  • Your pay will be discussed at your interview

Job code: lhw-e0-90673740

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Wyndham Destinations

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  Job posted:   Thu Jun 7, 2018
  Distance to work:   ? miles
  110 Views, 0 Applications  
Reservation Agent - Kaiser Realty by Wyndham Vacation Rentals
Envision your career with one of the world's largest vacation rental companies, Wyndham Vacation Rentals North America. With over 10,000 rental units and more than 2,500 associates across North America you'll discover the rewards of working in an energetic environment with caring colleagues. Wyndham Vacation Rentals is committed to an aggressive growth plan, and we are always seeking to hire top talent to help us deliver exceptional "Count on Me!" service to our customers.

Wyndham Vacation Rentals' full-time associates enjoy **excellent health benefits** as well as a generous **401k plan** and a **paid time-off** program.

Sell vacation packages to prospective guests by providing over-the-phone information and assistance in choosing vacation accommodations based on availability of rental units, amenities, financial considerations, and location of properties.

+ Answer incoming calls promptly and provide guest with information on accommodations that would best suit their vacation needs. Convert telephone inquiries into reservations, maintaining acceptable performance statistics and acceptable level of errors.

+ Enter all inquires into the appropriate customer database.

+ Address guest and vendor issues or concerns independently or assist/refer to appropriate Lead Agent.

+ Provide rental property owners with unit booking information.

+ Provide front desk personnel at assigned properties check in schedules and any other pertinent information.

+ During evening hours, and on weekends, assist guests with after hours check-in procedures and emergency phone calls.

+ Assist callers with general questions or complaints they may have.

+ Cross trained and able to cover Guest Service positions as necessary

High School graduate. Telemarketing, public relations, computer key-board training helpful.

Computer data entry of 35 wpm. Telephone marketing technique, ability to sell; friendly, courteous and respectful telephone manner. Must speak English.

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